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          Frequently asked question

          Frequently asked questions and answers Daan Kromhout

          About delivery and ordering

          Do you only deliver within the Netherlands?

          No, our wholesale business delivers all over Europe. Delivery in the Netherlands and Belgium is within 24 hours, in other European countries it will take 2 to 5 working days

          Do you also deliver to private individuals?

          No, we’re a wholesaler and only deliver to companies. So, it’s business to business.

          What are the delivery costs?

          If the amount of your order is more than € 500.00, delivery within the Netherlands is free of charge. For Belgium this applies to orders of over € 650.00. For the specifics of delivery to other European countries, please contact our sales department (+31252 340 220).

          When will my order be delivered?

          We deliver on working days. Within the Netherlands and Belgium, orders will be delivered within 24 hours (not on weekends). In the rest of Europe it will take 2-5 business days for orders to be delivered.

          What do I do if my order is incomplete?

          Please contact one of our service-oriented staff. They will provide a suitable solution (+31252 340 220)

          Showroom

          Can I visit the showroom?

          ou’re very welcome in Noordwijkerhout. We are open daily from 7 am to 4 pm. By appointment you can also visit the showroom at a later time.

          How big is the showroom?

          Our showroom measures more than 200 m² and is a well-arranged and attractive presentation space.

          What is a display truck?

          We have 10 display trucks; they are mobile showrooms (trucks) that we use to visit customers in the Netherlands, Germany and Belgium. By appointment our customer-oriented sales representatives will come to you with more than 4,000 articles. That’s what we call service on the spot.